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Terms and conditions

CURRENT PROMOTIONS AND COMPETITIONS

1. Eligibility: This Campaign is open only to those who are 18 years or older as of the date of entry.The Campaign is only open to legal residents of Australia, and is void where prohibited by law. The Campaign is subject to all applicable federal, state, and local laws and regulations. Void where prohibited.

2. Agreement to Rules: By participating, the Contestant (“You”) agree to be fully unconditionally bound by these Rules, and You represent and warrant that You meet the eligibility requirements. In addition, You agree to accept the decisions of Twosisters The Label as final and binding as it relates to the content of this Campaign.

3. Campaign Period: Campaign will officially starts on January 17th 2020, 12pm, ACDT and ends on January 21st 2019, 12.00pm, ACDT. All online entries must be received by 11.59am, ACDT of its respective giveaway day. Winner will be contacted via email and will be announced on Twosisters The Label IG Story page. 

4. Prizes: The Winner of the Giveaway will receive 1 x $150 Mosmann Australia Gift Voucher, 1 x $150 Belle and Bloom Gift Voucher, 1 x $150 Twosisters The Label Gift Voucher via email. 

5. Email addresses will be collected for marketing purposes and will also be shared to respective sponsors. Sponsors that are involved in this giveaway will be provided with the email list collected at the conclusion of the giveaway period.

6. Please note that store credits cannot be used in conjunction with a voucher code, as Shopify will only allow one code to be used at a time. This applies only for Twosisters voucher codes. 

7. By agreeing to our terms and conditions, You, the Contestant, have affirmatively reviewed, accepted, and agreed to all of the Official Rules.

8. Please note that each brands that has collaborated on this competition has their own terms and conditions. Please take the time to review them prior to proceeding with your purchase. 

9. The return policy of Two Sisters, found here, still applies as per normal for the duration of this sale period.

1. Offer does not apply to prior on-hold or prior customer orders. 

2. New customer orders placed during this exclusive discount promotion must be paid in full at point of sale, store credits will not be accepted during this sale period as only one code can be used at a time.

3. BOXINGDAY15 discount code will save 15% off your order subtotal, 15% off offer does not apply to shipping. 

4. Offer valid only for AUS and USA customers and online only at twosisterthelabel.com from Thursday 26th December 2019 12.00 am until Thursday 26th December 2019 11.59 pm Adelaide (ACDT) time. For USA customers, offer valid Thursday 26th 2019 12.00am until Thursday 26th 2019 11.59 pm New York (ET) time. 

5. Offer may be cut-off early or extended at the business' discretion. Valid only at twosistersthelabel.com

6. Please note that any store credit returns for discount items will be provided to you at the discounted rate. The same applies if you have been granted a cash refund by our Returns team.  

7. Please note that store credits cannot be used in conjunction with a discount code, as Shopify will only allow one code to be used at a time. 

8. The return policy of Twosisters, found here, still applies as per normal for the duration of this sale period.

NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE THE CHANCES OF WINNING.

1. Eligibility: This Campaign is open only to those who sign up at the https://www.twosistersthelabel.com/pages/12daysofchristmas and who are 18 years or older as of the date of entry.The Campaign is only open to legal residents of Australia, and is void where prohibited by law. The Campaign is subject to all applicable federal, state, and local laws and regulations. Void where prohibited.

2. Agreement to Rules: By participating, the Contestant (“You”) agree to be fully unconditionally bound by these Rules, and You represent and warrant that You meet the eligibility requirements. In addition, You agree to accept the decisions of Twosisters The Label as final and binding as it relates to the content of this Campaign.

3. Campaign Period: Campaign will officially starts on December 5th 2019, 12.00am, ACDT and ends on December 16th 2019, 11.59pm, ACDT. All online entries must be received by 11.59pm, ACDT of its respective giveaway day. For example, All entries for Day 8 must be received by December 12th 2019, 11.59pm, ACDT. 

4. How to Enter: The Campaign must be entered by submitting an entry using the online form provided at https://www.twosistersthelabel.com/pages/12daysofchristmas. The entry must fulfill all Campaign requirements, as specified, to be eligible to win a prize. Entries that are incomplete or do not adhere to the rules or specifications may be disqualified at the sole discretion of Twosisters The Label. You may enter only once. You must provide the information requested. You may not enter more times than indicated by using multiple email addresses, identities, or devices in an attempt to circumvent the rules. If You use fraudulent methods or otherwise attempt to circumvent the rules, your submission may be removed from eligibility at the sole discretion of Twosisters The Label.

5. Prizes: The Winner(s) of the Campaign (the “Winner”) will receive the prizes according to each giveaway day.

Day 1, Start: December 5th 2019, 12.00am, ACDT; End: December 5th 2019, 11.59pm, ACDT. Win 1 of 5 Twosisters The Label dress of any style, colour, size and value from https://www.twosistersthelabel.com/. While stocks last.

Day 2, Start: December 6th 2019, 12.00am, ACDT; End: December 6th 2019, 11.59pm, ACDT. Win 1 of 2 NOVO Shoes of any style, colour, size and value from https://www.novoshoes.com.au/

Day 3, Start: December 7th 2019, 12.00am, ACDT; End: December 7th 2019, 11.59pm, ACDT. Win 1 of 5 $50 Twosisters Gift Voucher only applicable at https://www.twosistersthelabel.com/

Day 4, Start: December 8th 2019, 12.00am, ACDT; End: December 8th 2019, 11.59pm, ACDT. 2 winners will receive 2 pairs of Pip + Pepper earrings of Pip + Pepper’s choice from https://pipandpepper.com/

Day 5, Start: December 9th 2019, 12.00am, ACDT; End: December 9th 2019, 11.59pm, ACDT. 1 winner will receive a $500 Twosisters gift voucher only applicable at https://www.twosistersthelabel.com/

Day 6, Start: December 10th 2019, 12.00am, ACDT; End: December 10th 2019, 11.59pm, ACDT. 2 winners will receive a jewellery set from Love Isabelle each. 1st winner receives 2 necklaces of their choice from https://loveisabellejewellery.com/. 2nd winner received 1 bracelet and 1 pair of earrings from https://loveisabellejewellery.com/

Day 7, Start: December 11th 2019, 12.00am, ACDT; End: December 11th 2019, 11.59pm, ACDT. Win 1 of 3 $100 Twosisters Gift Voucher only applicable at https://www.twosistersthelabel.com/

Day 8, Start: December 12th 2019, 12.00am, ACDT; End: December 12th 2019, 11.59pm, ACDT. Win 1 of 3 Olivia and Co. Personalised HERO Bag of their choice in colour athttps://oliviaco.com.au/products/herobag

Day 9, Start: December 13th 2019, 12.00am, ACDT; End: December 13th 2019, 11.59pm, ACDT. Win 1 of 3 20% OFF Twosisters Discount Vouchers only applicable at https://www.twosistersthelabel.com/

Day 10, Start: December 14th 2019, 12.00am, ACDT; End: December 14th 2019, 11.59pm, ACDT. 1 winner will receive the following bundle: 3 pairs of Myraki.Co lashes, Vani-T Velocity Self Tan Mousse + Bronzing Mitt, Vani-T Eyeshadow Palette - Nude, Vani-T Makeup Brush Collection, Vani-T Ready Set Flow Setting Spray, Belle and Bloom Bag

Day 11,Start: December 15th 2019, 12.00am, ACDT; End: December 15th 2019, 11.59pm, ACDT. Win 1 of 2 Homebodii Personalised Pyjamas up to the value of $79.95 from https://www.homebodii.com/

Day 12, Start: December 16th 2019, 12.00am, ACDT; End: December 16th 2019, 11.59pm, ACDT. Win 1 of 3 Twosisters Personalised Makeup Bag of any colour from https://www.twosistersthelabel.com/. While stocks last.

Actual/appraised value may differ at time of prize award. The specifics of the prize shall be solely determined by Twosisters The Label. No cash or other prize substitution shall be permitted except at Twosisters The Label discretion. The prize is non-transferable. Any and all prize-related expenses, including without limitation any and all federal, state, and/or local taxes, shall be the sole responsibility of Winner. No substitution of prize or transfer/assignment of prize to others or request for the cash equivalent by Winner is permitted. Acceptance of prize constitutes permission for Twosisters The Label to use Winner’s name, likeness, and entry for purposes of advertising and trade without further compensation, unless prohibited by law.

6. Odds: The odds of winning depend on the number of eligible entries received.

7. Winner Selection and Notification: Winner will be selected by a random drawing under the supervision of Twosisters the Label. Winner will be notified by email within one (1) business day following selection of Winner. Twosisters The label shall have no liability for Winner’s failure to receive notices due to spam, junk e-mail or other security settings or for Winner’s provision of incorrect or otherwise non-functioning contact information. If Winner cannot be contacted, is ineligible, fails to claim the prize within 2 business days from the time award notification was sent, or fails to timely return a completed and executed declaration and release as required, the prize may be forfeited and an alternate Winner selected. Receipt by Winner of the prize offered in this Campaign is conditioned upon compliance with any and all federal, state, and local laws and regulations. ANY VIOLATION OF THESE OFFICIAL RULES BY WINNER (AT TWOSISTERS THE LABEL‘S SOLE DISCRETION) WILL RESULT IN WINNER’S DISQUALIFICATION AS WINNER OF THE CAMPAIGN, AND ALL PRIVILEGES AS WINNER WILL BE IMMEDIATELY TERMINATED.

8. Rights Granted by You: By entering this content (e.g., photo, video, text, etc.), You understand and agree that Twosisters The Label, anyone acting on behalf of Twosisters The Label and Twosisters The Label’s licensees, successors, and assigns, shall have the right, where permitted by law, to print, publish, broadcast, distribute, and use in any media now known or hereafter developed, in perpetuity and throughout the World, without limitation, your entry, name, portrait, picture, voice, likeness, image, statements about the Campaign, and biographical information for news, publicity, information, trade, advertising, public relations, and promotional purposes. without any further compensation, notice, review, or consent.

9. Terms & Conditions: Twosisters The Label reserves the right, in its sole discretion, to cancel, terminate, modify or suspend the Campaign should virus, bug, non-authorized human intervention, fraud, or other cause beyond Twosisters The Label’s control corrupt or affect the administration, security, fairness, or proper conduct of the Campaign. In such case, Twosisters The Label may select the Winner from all eligible entries received prior to and/or after (if appropriate) the action taken by Twosisters The Label. Twosisters The Label reserves the right, in its sole discretion, to disqualify any individual who tampers or attempts to tamper with the entry process or the operation of the Campaign or website or violates these Terms & Conditions. Twosisters The Label has the right, in its sole discretion, to maintain the integrity of the Campaign, to void votes for any reason, including, but not limited to: multiple entries from the same user from different IP addresses; multiple entries from the same computer in excess of that allowed by Campaign rules; or the use of bots, macros, scripts, or other technical means for entering. Any attempt by an entrant to deliberately damage any website or undermine the legitimate operation of the Campaign may be a violation of criminal and civil laws. Should such attempt be made, Twosisters The Label reserves the right to seek damages to the fullest extent permitted by law.

10. Limitation of Liability: By entering, You agree to release and hold harmless Twosisters The Label and its subsidiaries, affiliates, advertising and promotion agencies, partners, representatives, agents, successors, assigns, employees, officers, and directors from any liability, illness, injury, death, loss, litigation, claim, or damage that may occur, directly or indirectly, whether caused by negligence or not, from: (i) such entrant’s participation in the Campaign and/or his/her acceptance, possession, use, or misuse of any prize or any portion thereof; (ii) technical failures of any kind, including but not limited to the malfunction of any computer, cable, network, hardware, or software, or other mechanical equipment; (iii) the unavailability or inaccessibility of any transmissions, telephone, or Internet service; (iv) unauthorized human intervention in any part of the entry process or the Promotion; (v) electronic or human error in the administration of the Promotion or the processing of entries.

11. Disputes: THIS Campaign IS GOVERNED BY THE LAWS OF Australia AND South Australia, WITHOUT RESPECT TO CONFLICT OF LAW DOCTRINES. As a condition of participating in this Campaign, participant agrees that any and all disputes that cannot be resolved between the parties, and causes of action arising out of or connected with this Campaign, shall be resolved individually, without resort to any form of class action, exclusively before a court located in Adelaide, South Australia having jurisdiction. Further, in any such dispute, under no circumstances shall participant be permitted to obtain awards for, and hereby waives all rights to, punitive, incidental, or consequential damages, including reasonable attorney’s fees, other than participant’s actual out-of-pocket expenses (i.e. costs associated with entering this Campaign). Participant further waives all rights to have damages multiplied or increased.

12. Privacy Policy: Information submitted with an entry is subject to the Privacy Policy stated on the Twosisters The Label website. To read the Privacy Policy, click here.

13. Sponsor: The Sponsors of this Campaign include:

Twosisters The Label, 1 The Parade West, Kent Town, SA 5067.

Homebodii, https://www.instagram.com/homebodii/

Myraki.Co, https://www.instagram.com/myraki.co/

Vani-T, https://www.instagram.com/vanit_official/

Belle & Bloom, https://www.instagram.com/belleandbloom_/

Olivia & Co., https://www.instagram.com/oliviacostore/

Love Isabelle, https://www.instagram.com/loveisabellejewellery/

Pip + Pepper, https://www.instagram.com/pip.and.pepper/

Novo Shoes, https://www.instagram.com/novoshoes/

14. Email addresses will be collected for marketing purposes and will also be shared to respective sponsors of each giveaway day. Sponsors that are involved in this giveaway will be provided with the email list collected at the conclusion of each giveaway day. Sponsors will only receive the email list collected on the day they have sponsored. 

15. Entrants are able to increase their chances of winning by successfully referring a friend. This can be done by sharing your unique link made available to you on each day. 1 successful referrals equates to 1 extra entry point. A referral is only successful when: (i) An individual has entered correctly via your unique shared link, and (ii) They have entered the same exact form as you did. For example, if you have shared a referral link for day 1, and your referred friend enters for day 2, the referrer will not receive any referral points. 

16. Please note that store credits cannot be used in conjunction with a discount code, as Shopify will only allow one code to be used at a time. 

17. By agreeing to our terms and conditions, You, the Contestant, have affirmatively reviewed, accepted, and agreed to all of the Official Rules.

Terms & conditions for AU site 

1. Offer does not apply to prior on-hold or prior customer orders. 

2. New customer orders placed during this exclusive discount promotion must be paid in full at point of sale, store credits will not be accepted during this sale period as only one code can be used at a time.

3. 'HELLO2020' discount code will save 15% off full price items only, 15% off offer does not apply to shipping.

4. Offer valid online only at twosisterthelabel.com from Wednesday 1 January 2020 12.00am until Saturday 4 January 2020 11.59 pm Adelaide (ACDT) time.

5. Offer may be cut-off early or extended at the business' discretion. Valid only at twosistersthelabel.com 

6. Please note that any store credit returns for discount items will be provided to you at the discounted rate. The same applies if you have been granted a cash refund by our Returns team. 

7. Please note that store credits cannot be used in conjunction with a discount code, as Shopify will only allow one code to be used at a time. 

8. The return policy of Twosisters, found here, still applies as per normal for the duration of this sale period.

1. Offer only applies to attendees of BU Fashion Show, Adelaide, 2019 and recipients of discount gift card. Offer does not apply to prior on-hold or prior customer orders.

2. New customer orders placed during this exclusive discount promotion must be paid in full at point of sale, store credits will not be accepted during this sale period as only one code can be used at a time.

3. Code will be displayed on discount gift card and can be used unlimited times per customers.

4. Discount code saves 15% off your order subtotal, 15% off offer does not apply to shipping.

5. 15% off offer applies to full-prices items only.

6. Offer may be cut-off early or extended at the business' discretion. Valid only at twosistersthelabel.com

7. Please note that any returns (for store credit) for discount items will be provided to you at the discounted rate. The same applies if you have been granted a cash refund by our Returns team.

8. Please note that discount codes and store credits cannot be used in conjunction with each other as Shopify only allows one discount code to be used at a time.

9. The return policy of Twosisters, found here, still applies as per normal for the use of this code.

10. Offer valid until 31st December 2019 11.59pm ACST (Adelaide) time.

1. Offer does not apply to prior on-hold or prior customer orders. 
2. New customer orders placed during this exclusive discount promotion must be paid in full at point of sale, store credits will not be accepted during this sale period as only one code can be used at a time.
3. Save 15% off your order subtotal, 15% off offer does not apply to shipping.
4. 15% off offer applies to full-prices items only. 
5. Offer only valid to attendees of the Wilderness School Fashion Runway held on Friday 21st June 2019.
6. Offer may be cut-off early or extended at the business' discretion. Valid only at twosistersthelabel.com and in-store in our Adelaide showroom.
7. Please note that any store credit returns for discount items will be provided to you at the discounted rate. The same applies if you have been granted a cash refund by our Returns team. 
8. Please note that discount codes and store credits cannot be used in conjunction with each other as Shopify only allows one discount code to be used at a time. 
9. The return policy of Two Sisters, found here, still applies as per normal for the duration of this sale period.
10. Discount code only valid until October 31st 2019 11.59pm ACST.

1. Offer does not apply to prior on-hold or prior customer orders. 
2. New customer orders placed during this exclusive discount promotion must be paid in full at point of sale, store credits will not be accepted during this sale period as only one code can be used at a time.
3. ‘WELCOME10’ code is only applicable for first time customers who have subscribed to our newsletter.
4. ‘WELCOME10’ code saves 10% off your order subtotal, 10% off offer does not apply to shipping.
5. 10% off offer applies to full-prices items only. 
6. Offer may be cut-off early or extended at the business' discretion. Valid only at twosistersthelabel.com
7. Please note that any store credit returns for discount items will be provided to you at the discounted rate. The same applies if you have been granted a cash refund by our Returns team. 
8. Please note that discount codes and store credits cannot be used in conjunction with each other as Shopify oly allows one discount code to be used at a time. 
9. The return policy of Two Sisters, found here, still applies as per normal for the use of this code.

1. Offer does not apply to prior on-hold or prior customer orders. 
2. New customer orders placed during this exclusive discount promotion must be paid in full at point of sale, store credits will not be accepted during this sale period as only one code can be used at a time.
3. Discount code will only be sent to selected customers. This is based on customer purchase history, customer’s recent activity or vouchers will be sent out based on Twosisters’ general email flow.
4. The amount of discount will be clearly stated in the email sent to the customer. Discount code applies to order subtotal and does not apply to shipping.
5. Discount offer applies to full-prices items only. 
6. Offer may be cut-off early or extended at the business' discretion. Valid only at twosistersthelabel.com
7. Please note that any store credit returns for discount items will be provided to you at the discounted rate. The same applies if you have been granted a cash refund by our Returns team. 
8. Please note that discount codes and store credits cannot be used in conjunction with each other as Shopify oly allows one discount code to be used at a time. 
9. The return policy of Two Sisters, found here, still applies as per normal for the use of this code.

VIP TERMS AND CONDITIONS

Please click here to view full Terms and Conditions for our VIP Program.

If, at our request, you send certain specific submissions (for example product reviews, contest entries) or without a request from us you send creative ideas, comment reviews, image review, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, may use it for marketing purposes such as paid ads and newsletters, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

TERMS OF SERVICE

This website is operated by Twosisters The Label. Throughout the site, the terms “we”, “us” and “our” refer to Twosisters The Label and its subsidiary. Twosisters The Label offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

In this Policy:

"personal information" means any information or opinion about an identified individual or an individual who is reasonably identifiable (whether or not the information is true);

"sensitive information" means (without limitation) information about an individual’s race, ethnic origin, membership of a political association, religious beliefs, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual orientation, criminal record, or health, genetic or biometric information;

"subsidiaries" means each of Twosisters Group Pty Ltd (ABN 676 206 917 96) and any other subsidiary of Twosisters The Label from time to time;

"we," "us," "our," and "Twosisters The Label" are reference to Twosisters Group Pty Ltd and its subsidiaries from time to time; and

"you" and "your" means an individual whose personal information we have collected.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

By agreeing to these Terms of Service, you are agreeing to be added to our newsletter list once you've submitted any online form at twosistersthelabel.com.au, you may opt out of receiving newsletters at any time.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

All our Product(s) are photographed under natural lighting and Twosisters The Label attempts to portray colours as accurately as possible. Due to circumstances outside of our control, such as different monitor settings and personal perception of colour, there may be slight variations in the colour of products. This does not constitute a fault in the product and is not eligible for a refund.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Your submission of personal information through the store is governed by our Privacy Policy. Twosisters the Label is an Australian based fashion online retailer with worldwide operations. We are committed to the protection of your personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).

This policy (the “Policy”) sets out how we collect, use, manage and store personal information in the course of doing business. You agree that this Policy applies to you as an individual and is separate from, and does not amend or modify, any contractual arrangements between you or your organisation and us, nor create any rights in you under any such contract.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

In relation to the Website, you must not:

(a) use the Website for any activities or post or transmit via the Website, any information or materials which breach any laws or regulations, infringe a third party’s rights, or are contrary to any relevant standard or codes;

(b) use the Website to post or transmit any material which interferes with other users or defames, harasses, threatens, menaces, offends or restricts any person or which inhibits any user from using the Website or the Internet;

(c) use the Website to send unsolicited email messages;

(d) in any way tamper with, hinder or modify the Website;

(e) knowingly transmit any viruses or other disabling features to the Website or via the Website; or

(f) attempt any of the above acts or facilitate or assist another person to do any of the above acts.

 

Intellectual Property

The material on the Website, including the software, design, text, images and graphics comprised in the Website and the selection and layout of the Website are owned or under license by Twosisters The Label and protected by Australian and international laws.

Your use of the Website does not grant you a licence or act as a right of use of any of the trade marks or logos, whether registered or unregistered, that are displayed on the Website without the express written permission of the trade mark owner.

We own the copyright, which subsists in all creative and literary works that are displayed on the Website.

You may view the Website and its contents using your web browser. In visiting the Website, you may make a temporary copy of the Website by means of the usual operation of your web browser only.

You must not:

(a) reproduce or use any of the material on the Website for commercial purposes, including sale; in any way modify the material on the Website; or

(b) cause any of the material on the Website to be framed or embedded in another website.

 

In summary, you must not modify, copy, reproduce, republish, frame, upload to a third party, post, transmit or distribute the content of the Website in any way except as expressly provided for by us or expressly authorised in writing by us.

In the event that you do any of the above acts, we will not hesitate to enforce our intellectual property rights against you.

In some cases we may also collect your personal information through the use of cookies. When you access our website, we may send a “cookie” (which is a small summary file containing a unique ID number) to your computer. This enables us to recognise your computer and greet you each time you visit our website without bothering you with a request to register. It also enables us to keep track of products or services you view so that, if you consent, we can send you news about those products or services. We also use cookies to measure traffic patterns, to determine which areas of our website have been visited and to measure transaction patterns in the aggregate. We use this to research our users’ habits so that we can improve our online products and services. If you do not wish to receive cookies, you can set your browser so that your computer does not accept them.

We may log IP addresses (that is, the electronic addresses of computers connected to the internet) to analyse trends, administer the website, track users movements, and gather broad demographic information.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Twosisters The Label, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

By using the Website, You agree to indemnify, defend and hold harmless Twosisters Group and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Twosisters The label loves seeing your photos! By using Twosisters’ hashtags such as #twosistersthelabel or #tsbridesmaids or #tswedding or tagging Twosisters The Label (@twosistersthelabel) on a public social media post, by responding #yestwosisters to our request for the right to use the user content you posted on your public social media posts, and/or by submitting content to Twosisters’ through the twosistersthelabel.com website, (the "Submission") you automatically grant Twosisters the label, a royalty-free, irrevocable, transferrable, sublicensable, and non-exclusive perpetual license throughout the universe to use the photographs, comments, artwork, and any related text (“User Content”) in connection with the Twosisters’ website(s), social media accounts, emails to our customer list, advertisements, and other Twosisters’ promotional materials, including paid advertising . For avoidance of any doubt, this means that Twosisters’ may post, repost, share, and otherwise distribute and reproduce the User Content in all Twosisters’ Media, now known or hereafter devised, including alongside and in combination with promotions for third party brands and products. If you delete or edit your Submission post, after using the Twosisters’ hashtags, or later turn the post to “private,” your agreement to these terms will remain in effect.

You also waive to the full extent permitted by law any and all claims against us related to moral rights in the User Content. In no circumstances will we be liable to you for any exploitation of the User Content. You affirm, represent, and warrant that you own or have the necessary licenses, rights, consents, and permissions to publish and exploit the User Content, for promotional purposes, including, without limitation, copyright, trademark, and rights of publicity and privacy. You affirm, represent and warrant that you and any person whose image appears in the User Content are 18 years of age or older. You affirm, represent, and warrant that your Submission and the User Content is in compliance with all terms and conditions of any third party website or application on which you post the Submission.

You shall not make any Submission that is inappropriate, indecent, obscene, hateful, tortious, defamatory, disparaging of Twosisters or any other brand or individual, or that promotes discrimination on the basis of race, gender, religion, nationality, disability, sexual orientation, or age.

You agree to indemnify, defend, and hold harmless Twosisters’ from and against any and all third-party claims, damages, liabilities, costs and expenses, including legal expenses and reasonable attorneys' fees, arising out of your Submission. You agree to be bound by the twosistersthelabel.com Terms of Service, which are herein incorporated by reference.

You also grant Twosisters’ the right, but not obligation, to use the username or handle of the account used to make the Submission; we will, where commercially reasonable, credit your username or handle when publishing or reposting your Submission.

You agree that Twosisters’ may, but is under no obligation to feature the User Content on Twosisters’ Media, and should we choose to feature the User Content, we may, at its sole discretion, elect to remove the User Content from Twosisters’ Media at any time and without notice to you.

If you believe that any content on our meida violates your privacy rights or intellectual property rights, please report it to us at salesl@twosistersthelabel.com or 1, The Parade W, Kent Town, 5067, South Australia. Instagram, Facebook, and YouTube are not sponsors of, administrators of, or in any way endorsers of us.

Some legislation such as the Australian Consumer and Competition Act 2010 (Cth) and other similar consumer protection laws and regulations in other countries may confer you with rights and remedies relating to the provision of goods or services to you by us via the Website which cannot be excluded, restricted or modified (your “Statutory Rights”). We exclude all conditions and warranties implied by custom, law or statute except for your Statutory Rights.

Except for your Statutory Rights and with respect to the Website:

(a) all material on the Website is provided to you without warranties of any kind, either express or implied;

(b) We expressly disclaim all warranties of any kind including but not limited to warranties of acceptable quality and fitness for a particular purpose;

(c) We do not warrant that the functions contained in any material on the Website or your access to the Website will be uninterrupted or error free, that any defects will be corrected or that the Website or the server which stores and transmits material to you are free of viruses or any other harmful components; and

(d) We do not warrant or make any representation regarding your access to, or the results of your access to, the Website including its correctness, accuracy, timeliness, completeness, reliability or otherwise.

(e) To the extent permitted by law, including but not limited to any act or omission on your part, we will not be liable for any loss, damage, costs or expense whether direct, indirect, incidental, special and/or consequential, including loss of profits, suffered by you or claims made against you which result from any use or access of, or any inability to use or access, the Website.

(f) You expressly acknowledge that we do not exert control over users of the Internet and we are not liable for damage suffered by you, either directly or indirectly, as a result of your access to the Website.

We rely upon your continued observance of the Terms of Use. If we suffer loss or damage or incur any costs associated with any breach by you of the Terms of Use or any associated legal obligation, you agree to indemnify us for those losses, damages and costs.

We do not make any claims that the information is appropriate or may be downloaded in all areas, countries or jurisdictions. Access to the information contained in the Website may not be legal by certain persons or in certain countries. If you access the Website, you do so at your own risk and you are responsible for compliance with the laws of your jurisdiction.

If any provision of the Terms of Use is found to be invalid or unenforceable by a Court of Law, such invalidity or unenforceability will not affect the remainder of the document, which will continue in full force and effect.

All rights not expressly granted in the Terms of Use are reserved.

If we do not act in relation to a breach of the Terms of Use by you, this does not waive our rights to act with respect to subsequent or similar breaches of the Terms of Use by you.

From time to time, we may use your personal information for direct marketing purposes and you consent to us using your personal information for direct marketing purposes (for an indefinite period). This includes sending you updates about our products and offerings. When we contact you, it may be by mail, email or SMS in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so. Where we use or disclose your personal information for the purpose of direct marketing, we will:

(a) allow you to ‘opt out’ or, in other words, allow you to request not to receive direct marketing communications; and

(b) comply with any such request by you to ‘opt-out’ of receiving further communications within a reasonable time frame.

You may ask to be removed from our marketing lists at any time by directly contacting us. If you don't wish to receive direct marketing materials, contact our customer service team using the following details:

Send to: sales@twosistersthelabel.com

E-mail Header: Remove from Marketing Material

Please include a reason as to why you would like to be removed. (For example, "not interested", "not relevant to me", "you sent too many emails", etc.)

The Terms of Use are governed by and construed in accordance with the laws of the State of South Australia, Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the Courts of the South Australia and Courts of Appeal from them for determining any dispute concerning the Terms of Use.

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.